EXPORT ORDER

Yes. We source all products exclusively through the respective manufacturers’ authorized distribution channels. This ensures that you always receive the full manufacturer’s warranty—no gray imports, no parallel imports.

Yes. You can reach us by phone at 0049897193766, by email, or through our contact form.

Hours: Monday through Friday from 10 a.m. to 5:30 p.m., Saturdays from 10 a.m. to 2 p.m.

Credit card (Visa, Mastercard, American Express, Maestro, UnionPay), PayPal, Apple Pay, Google Pay, BLIK, prepayment, and MobilePay.

Two years from the date of purchase, as required by law. If a defect is due to a manufacturing defect, we will arrange for a repair or replacement.

As a consumer, you have a statutory right to cancel your order within 14 days of receiving the merchandise, without having to provide a reason. The details are outlined in our cancellation policy. Alternatively, you can use the cancellation button.

We always offer free shipping within Germany. Internationally, this varies by country.

Delivery typically takes 2–5 business days within Germany. For international orders, delivery may take 7–14 business days.