Shipping policy
Delivery and shipping information - Your sound, our mission
National shipping process (Germany)
With us, you benefit from fast and free shipping.
Products that we have in stock leave our premises within
1to 3 working days without additional shipping costs.
The average delivery time within Germany is
1 to 3 working days after confirmation of the order, unless otherwise stated.
order. As soon as your order has been shipped, you will receive an
e-mail with the shipment number.
For shipments that are sent by a forwarding agent (IDS logistics) in Germany
are sent in Germany, delivery normally takes place within this period.
period. The goods are delivered to the kerbside on weekdays between 8 am and 5 pm.
curbside on weekdays.
International shipping (outside Germany)
With us you benefit from fast shipping, the shipping costs
will be calculated at checkout. Products that we have in stock
leave our premises within 7 to 14 working days.
For international shipments, the delivery time is, unless otherwise
otherwise stated, is 7 to 14 working days from order confirmation. Also
you will be informed by e-mail about the shipment number as soon as the order is
order is on its way.
International shipping by a forwarding agent (IDS logistics) is also
also usually within this time window, with a curbside delivery.
kerbside delivery on working days between 8 am and 5 pm.
Shipping from alternative warehouses
If your selected product is in stock in another warehouse, the delivery time is 5-7 working days. There are no shipping costs (national), for international shipments the shipping costs will be calculated in the checkout.
Availability and inquiries
If the product you are looking for is currently not available, please use our contact form for further information. We will take care of your request immediately.
No island surcharge
Even if you live on a German island, we will deliver your order without additional island charges.
Accurate delivery times
The delivery times are shown at checkout. Please note that individual delivery arrangements must be made for forwarding goods, which may affect the delivery time.
Transport damage - precautions and measures
Please check your delivery for any damage immediately upon receipt. In the event of any abnormalities, please contact us directly to document the damage and ensure that it is clarified quickly.
National shipping process (Germany)
With us, you benefit from fast and free shipping.
Products that we have in stock leave our premises within
1to 3 working days without additional shipping costs.
The average delivery time within Germany is
1 to 3 working days after confirmation of the order, unless otherwise stated.
order. As soon as your order has been shipped, you will receive an
e-mail with the shipment number.
For shipments that are sent by a forwarding agent (IDS logistics) in Germany
are sent in Germany, delivery normally takes place within this period.
period. The goods are delivered to the kerbside on weekdays between 8 am and 5 pm.
curbside on weekdays.
International shipping (outside Germany)
With us you benefit from fast shipping, the shipping costs
will be calculated at checkout. Products that we have in stock
leave our premises within 7 to 14 working days.
For international shipments, the delivery time is, unless otherwise
otherwise stated, is 7 to 14 working days from order confirmation. Also
you will be informed by e-mail about the shipment number as soon as the order is
order is on its way.
International shipping by a forwarding agent (IDS logistics) is also
also usually within this time window, with a curbside delivery.
kerbside delivery on working days between 8 am and 5 pm.
Shipping from alternative warehouses
If your selected product is in stock in another warehouse, the delivery time is 5-7 working days. There are no shipping costs (national), for international shipments the shipping costs will be calculated in the checkout.
Availability and inquiries
If the product you are looking for is currently not available, please use our contact form for further information. We will take care of your request immediately.
No island surcharge
Even if you live on a German island, we will deliver your order without additional island charges.
Accurate delivery times
The delivery times are shown at checkout. Please note that individual delivery arrangements must be made for forwarding goods, which may affect the delivery time.
Transport damage - precautions and measures
Please check your delivery for any damage immediately upon receipt. In the event of any abnormalities, please contact us directly to document the damage and ensure that it is clarified quickly.
